Customer Relationship Management

+ Service Overview

+ Corporate Services

• Corporate Culture Creation/ Transformation
• Customer Relationship Management
• Brand Value Creation/ Enhancement
• International Strategy
• Operational Risk Management

• Wealth Planning
• Business Succession Planning
• Family Office Services

Corporate often mistaken technological advancement and sophisticated software designs as the key to successful customer relationship management. But the true crux of an effective management system remains insightful understandings of customers’ needs and innovative means to serve those needs. For only with the right visions in mind could the most appropriate systems be designed to achieve the best results.

With extensive experience in the field, the Manhattan consulting team strives to assist you by the following professional services:

• Multi-perspective analysis of market response and customers expectations
• Development of customer-oriented relationship management strategies
• Assistance in strategy implementation and resource control
• Integration of strategies into system routines
• Improvement of system efficiency

Please contact us for more information.